Dixon, J. R. (1990). The new performance challenge: Measuring operations for world-class competition. Homewood, Ill: Dow Jones-Irwin.
Citação norma ChicagoDixon, J. Robb. The New Performance Challenge: Measuring Operations for World-class Competition. Homewood, Ill: Dow Jones-Irwin, 1990.
Citação norma MLADixon, J. Robb. The New Performance Challenge: Measuring Operations for World-class Competition. Homewood, Ill: Dow Jones-Irwin, 1990.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.