Hiam, A. (1992). Closing the quality gap: Lessons from America's leading companies. Englewood Cliffs, N.J: Prentice Hall.
Trích dẫn kiểu ChicagoHiam, Alexander. Closing the Quality Gap: Lessons From America's Leading Companies. Englewood Cliffs, N.J: Prentice Hall, 1992.
MLA CitationHiam, Alexander. Closing the Quality Gap: Lessons From America's Leading Companies. Englewood Cliffs, N.J: Prentice Hall, 1992.
Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.