Hiam, A. (1992). Closing the quality gap: Lessons from America's leading companies. Englewood Cliffs, N.J: Prentice Hall.
Chicago Style CitationHiam, Alexander. Closing the Quality Gap: Lessons From America's Leading Companies. Englewood Cliffs, N.J: Prentice Hall, 1992.
Cita MLAHiam, Alexander. Closing the Quality Gap: Lessons From America's Leading Companies. Englewood Cliffs, N.J: Prentice Hall, 1992.
Atenció: Aquestes cites poden no estar 100% correctes.