Hiam, A. (1992). Closing the quality gap: Lessons from America's leading companies. Englewood Cliffs, N.J: Prentice Hall.
Chicago-стиль цитированияHiam, Alexander. Closing the Quality Gap: Lessons From America's Leading Companies. Englewood Cliffs, N.J: Prentice Hall, 1992.
MLA-цитированиеHiam, Alexander. Closing the Quality Gap: Lessons From America's Leading Companies. Englewood Cliffs, N.J: Prentice Hall, 1992.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.