APA Citatie

Ciampa, D. (1991). Total quality: A users' guide for implementation. Reading, Mass: Addison-Wesley.

Chicago Style citaat

Ciampa, Dan. Total Quality: A Users' Guide for Implementation. Reading, Mass: Addison-Wesley, 1991.

MLA citatie

Ciampa, Dan. Total Quality: A Users' Guide for Implementation. Reading, Mass: Addison-Wesley, 1991.

Let op: Deze citaties zijn niet altijd 100% accuraat.