APA Citation

Ciampa, D. (1991). Total quality: A users' guide for implementation. Reading, Mass: Addison-Wesley.

Chicago Style Citation

Ciampa, Dan. Total Quality: A Users' Guide for Implementation. Reading, Mass: Addison-Wesley, 1991.

MLA Citation

Ciampa, Dan. Total Quality: A Users' Guide for Implementation. Reading, Mass: Addison-Wesley, 1991.

Warning: These citations may not always be 100% accurate.