एपीए उद्धरण

Ciampa, D. (1991). Total quality: A users' guide for implementation. Reading, Mass: Addison-Wesley.

शिकागो स्टाइल उद्धरण

Ciampa, Dan. Total Quality: A Users' Guide for Implementation. Reading, Mass: Addison-Wesley, 1991.

एमएलए उद्धरण

Ciampa, Dan. Total Quality: A Users' Guide for Implementation. Reading, Mass: Addison-Wesley, 1991.