Roberts, H. V. (1993). Quality is personal: A foundation for total quality management. New York: Free Press.
Styl cytowania ChicagoRoberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.
Styl cytowania MLARoberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..