Roberts, H. V. (1993). Quality is personal: A foundation for total quality management. New York: Free Press.
Stile di citazione ChicagoRoberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.
Citazione MLARoberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.