APA Citation

Roberts, H. V. (1993). Quality is personal: A foundation for total quality management. New York: Free Press.

Trích dẫn kiểu Chicago

Roberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.

MLA Citation

Roberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.

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