Cita APA

Roberts, H. V. (1993). Quality is personal: A foundation for total quality management. New York: Free Press.

Chicago Style Citation

Roberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.

Cita MLA

Roberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.

Atenció: Aquestes cites poden no estar 100% correctes.