Cita APA

Roberts, H. V. (1993). Quality is personal: A foundation for total quality management. New York: Free Press.

Citación estilo Chicago

Roberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.

Cita MLA

Roberts, Harry V. Quality Is Personal: A Foundation for Total Quality Management. New York: Free Press, 1993.

Precaución: Estas citas no son 100% exactas.