APA-referens

Economy, P. (2004). Customer service secrets. New Delhi: Tata McGraw-Hill Publishing Company Ltd.

Chicago-stil citat

Economy, Peter. Customer Service Secrets. New Delhi: Tata McGraw-Hill Publishing Company Ltd, 2004.

MLA-referens

Economy, Peter. Customer Service Secrets. New Delhi: Tata McGraw-Hill Publishing Company Ltd, 2004.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.