Citação norma APA

Keen, P. G. W. (1991). Shaping the future: Business design through information technology. New York: Harvard Business School Press.

Citação norma Chicago

Keen, Peter G. W. Shaping the Future: Business Design Through Information Technology. New York: Harvard Business School Press, 1991.

Citação norma MLA

Keen, Peter G. W. Shaping the Future: Business Design Through Information Technology. New York: Harvard Business School Press, 1991.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.