Kouzes, J. M. (1995). The leadership challenge: How to keep getting extraordinary things done in organizations. San Francisco: Jossey-Bass.
Citação norma ChicagoKouzes, James M. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass, 1995.
Citação norma MLAKouzes, James M. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.