Band, W. A. (1991). Creating value for customers: Designing and implementing a total corporate strategy. New York: John Wiley and Sons.
Chicago Style citaatBand, William A. Creating Value for Customers: Designing and Implementing a Total Corporate Strategy. New York: John Wiley and Sons, 1991.
MLA citatieBand, William A. Creating Value for Customers: Designing and Implementing a Total Corporate Strategy. New York: John Wiley and Sons, 1991.
Let op: Deze citaties zijn niet altijd 100% accuraat.