Vandermerwe, S. (1993). From tin soldiers to Russian dolls: Creating added value through services. Oxford: Butterworth - Heinemann.
Chicago Style citaatVandermerwe, Sandra. From Tin Soldiers to Russian Dolls: Creating Added Value Through Services. Oxford: Butterworth - Heinemann, 1993.
MLA citatieVandermerwe, Sandra. From Tin Soldiers to Russian Dolls: Creating Added Value Through Services. Oxford: Butterworth - Heinemann, 1993.
Let op: Deze citaties zijn niet altijd 100% accuraat.