Vandermerwe, S. (1993). From tin soldiers to Russian dolls: Creating added value through services. Oxford: Butterworth - Heinemann.
Trích dẫn kiểu ChicagoVandermerwe, Sandra. From Tin Soldiers to Russian Dolls: Creating Added Value Through Services. Oxford: Butterworth - Heinemann, 1993.
Deismireacht MLAVandermerwe, Sandra. From Tin Soldiers to Russian Dolls: Creating Added Value Through Services. Oxford: Butterworth - Heinemann, 1993.
Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.