Schonberger, R. J. (1990). Building a chain of customers: Linking business functions to create the world class company. London: The Free Press.
Chicago ZitierstilSchonberger, Richard J. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. London: The Free Press, 1990.
MLA ZitierstilSchonberger, Richard J. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. London: The Free Press, 1990.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.