Peppers, D. (1993). The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.
Chicago ZitierstilPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday, 1993.
MLA ZitierstilPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday, 1993.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.