Peppers, D. (1993). The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.
Styl cytowania ChicagoPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday, 1993.
Styl cytowania MLAPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday, 1993.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..