APA aipamena

Peppers, D. (1993). The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.

Chicago Style aipamena

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday, 1993.

MLA aipamena

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday, 1993.