APA ציטוט

Unruh, J. A. (1996). Customers Mean Business: Six Steps to Building Relationships That Last. Reading, Massachusetts: Addison-Wesley.

Trích dẫn kiểu Chicago

Unruh, James A. Customers Mean Business: Six Steps to Building Relationships That Last. Reading, Massachusetts: Addison-Wesley, 1996.

ציטוט MLA

Unruh, James A. Customers Mean Business: Six Steps to Building Relationships That Last. Reading, Massachusetts: Addison-Wesley, 1996.