Style de citation APA

Unruh, J. A. (1996). Customers Mean Business: Six Steps to Building Relationships That Last. Reading, Massachusetts: Addison-Wesley.

Style de citation Chicago

Unruh, James A. Customers Mean Business: Six Steps to Building Relationships That Last. Reading, Massachusetts: Addison-Wesley, 1996.

Style de citation MLA

Unruh, James A. Customers Mean Business: Six Steps to Building Relationships That Last. Reading, Massachusetts: Addison-Wesley, 1996.

Attention : ces citations peuvent ne pas être correctes à 100%.