Kirn, E. (1989). The ETC program. Cross-cultural communication: A competency-based reading. New York: Random House.
Citação norma ChicagoKirn, Elaine. The ETC Program. Cross-cultural Communication: A Competency-based Reading. New York: Random House, 1989.
Citação norma MLAKirn, Elaine. The ETC Program. Cross-cultural Communication: A Competency-based Reading. New York: Random House, 1989.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.