Martin, W. B. (1991). Quality service: The restaurant Manager"s bible. Paris: Hermes*.
Chicago Style aipamenaMartin, William B. Quality Service: The Restaurant Manager"s Bible. Paris: Hermes*, 1991.
MLA aipamenaMartin, William B. Quality Service: The Restaurant Manager"s Bible. Paris: Hermes*, 1991.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.