APA Citatie

Newell, F., & Lemon, K. N. (2001). Wireless rules: New marketing strategies for customer relationship management anytime, anywhere. New York: McGraw-Hill.

Chicago Style citaat

Newell, Frederick, en Katherine N. Lemon. Wireless Rules: New Marketing Strategies for Customer Relationship Management Anytime, Anywhere. New York: McGraw-Hill, 2001.

MLA citatie

Newell, Frederick, en Katherine N. Lemon. Wireless Rules: New Marketing Strategies for Customer Relationship Management Anytime, Anywhere. New York: McGraw-Hill, 2001.