Newell, F., & Lemon, K. N. (2001). Wireless rules: New marketing strategies for customer relationship management anytime, anywhere. New York: McGraw-Hill.
Chicago Style CitationNewell, Frederick, i Katherine N. Lemon. Wireless Rules: New Marketing Strategies for Customer Relationship Management Anytime, Anywhere. New York: McGraw-Hill, 2001.
Cita MLANewell, Frederick, i Katherine N. Lemon. Wireless Rules: New Marketing Strategies for Customer Relationship Management Anytime, Anywhere. New York: McGraw-Hill, 2001.
Atenció: Aquestes cites poden no estar 100% correctes.