Cita APA

Fisk, R. P., Grove, S. J. 1., & John, J. (2000). Interactive services marketing. Boston: Houghton Mifflin.

Citación estilo Chicago

Fisk, Raymond P., Stephen J. 1950- Grove, y Joby John. Interactive Services Marketing. Boston: Houghton Mifflin, 2000.

Cita MLA

Fisk, Raymond P., Stephen J. 1950- Grove, y Joby John. Interactive Services Marketing. Boston: Houghton Mifflin, 2000.