Fisk, R. P., Grove, S. J. 1., & John, J. (2000). Interactive services marketing. Boston: Houghton Mifflin.
Trích dẫn kiểu ChicagoFisk, Raymond P., Stephen J. 1950- Grove, và Joby John. Interactive Services Marketing. Boston: Houghton Mifflin, 2000.
MLA引文Fisk, Raymond P., Stephen J. 1950- Grove, và Joby John. Interactive Services Marketing. Boston: Houghton Mifflin, 2000.
警告:这些引文格式不一定是100%准确.