Fisk, R. P., Grove, S. J. 1., & John, J. (2000). Interactive services marketing. Boston: Houghton Mifflin.
シカゴスタイル引用形Fisk, Raymond P., Stephen J. 1950- Grove, , Joby John. Interactive Services Marketing. Boston: Houghton Mifflin, 2000.
MLA引用形式Fisk, Raymond P., Stephen J. 1950- Grove, , Joby John. Interactive Services Marketing. Boston: Houghton Mifflin, 2000.
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