APA citiranje

McColl, R., Callaghan, B., & Palmer, A. (2000). Services marketing: A magerial perspective. Sydney: McGraw-Hill.

Trích dẫn kiểu Chicago

McColl, Rod, Bill Callaghan, và Adrian Palmer. Services Marketing: A Magerial Perspective. Sydney: McGraw-Hill, 2000.

MLA citiranje

McColl, Rod, Bill Callaghan, và Adrian Palmer. Services Marketing: A Magerial Perspective. Sydney: McGraw-Hill, 2000.