APA način citiranja

McColl, R., Callaghan, B., & Palmer, A. (2000). Services marketing: A magerial perspective. Sydney: McGraw-Hill.

Čikaški stil citiranja

McColl, Rod, Bill Callaghan, i Adrian Palmer. Services Marketing: A Magerial Perspective. Sydney: McGraw-Hill, 2000.

MLA način citiranja

McColl, Rod, Bill Callaghan, i Adrian Palmer. Services Marketing: A Magerial Perspective. Sydney: McGraw-Hill, 2000.