Cita APA

Shafer, S. M., & Meredith, J. R. (2003). Operations management. New York, NY: John Wiley & Sons.

Citación estilo Chicago

Shafer, Scott M., y Jack R. Meredith. Operations Management. New York, NY: John Wiley & Sons, 2003.

Cita MLA

Shafer, Scott M., y Jack R. Meredith. Operations Management. New York, NY: John Wiley & Sons, 2003.