Futrell, C. (2005). ABC's of relationship selling through service (8e.). New York: McGraw-Hill/Irwin.
Chicago Style CitationFutrell, Charles. ABC's of Relationship Selling Through Service. 8e. New York: McGraw-Hill/Irwin, 2005.
Cita MLAFutrell, Charles. ABC's of Relationship Selling Through Service. 8e. New York: McGraw-Hill/Irwin, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.