Citazione APA

Futrell, C. (2005). ABC's of relationship selling through service (8e.). New York: McGraw-Hill/Irwin.

Stile di citazione Chicago

Futrell, Charles. ABC's of Relationship Selling Through Service. 8e. New York: McGraw-Hill/Irwin, 2005.

Citazione MLA

Futrell, Charles. ABC's of Relationship Selling Through Service. 8e. New York: McGraw-Hill/Irwin, 2005.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.