00974nam a2200349 4500 DLU070059929 ##20070611 ##040202s2005 nyua b 001 0 eng 2004044875 0072857056 (alk. paper) DLC DLC DLC pcc HF5438.25 .F868 2005 658.85 FU-C Futrell, Charles. ABC's of relationship selling through service / Charles M. Futrell. 8e. New York : McGraw-Hill/Irwin, c2005. xxii, 548 p. : ill. ; 26 cm. The McGraw-Hill/Irwin series in marketing Includes bibliographical references (p. 531-534) and index. Selling. 12/2007 29000 DLU True Đào Thị Thu Huyền G A SH Thư viện Trường Đại học Đà Lạt