Katsh, M. E., & Rifkin, J. (2001). Online dispute resolution: Resolving conflicts in cyberspace. San Francisco: Jossey-Bass.
Trích dẫn kiểu ChicagoKatsh, M. Ethan., và Janet Rifkin. Online Dispute Resolution: Resolving Conflicts in Cyberspace. San Francisco: Jossey-Bass, 2001.
ציטוט MLAKatsh, M. Ethan., và Janet Rifkin. Online Dispute Resolution: Resolving Conflicts in Cyberspace. San Francisco: Jossey-Bass, 2001.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.