Cita APA

Katsh, M. E., & Rifkin, J. (2001). Online dispute resolution: Resolving conflicts in cyberspace. San Francisco: Jossey-Bass.

Citación estilo Chicago

Katsh, M. Ethan., y Janet Rifkin. Online Dispute Resolution: Resolving Conflicts in Cyberspace. San Francisco: Jossey-Bass, 2001.

Cita MLA

Katsh, M. Ethan., y Janet Rifkin. Online Dispute Resolution: Resolving Conflicts in Cyberspace. San Francisco: Jossey-Bass, 2001.