APA Citation

Katsh, M. E., & Rifkin, J. (2001). Online dispute resolution: Resolving conflicts in cyberspace. San Francisco: Jossey-Bass.

Chicago Style Citation

Katsh, M. Ethan., and Janet Rifkin. Online Dispute Resolution: Resolving Conflicts in Cyberspace. San Francisco: Jossey-Bass, 2001.

MLA Citation

Katsh, M. Ethan., and Janet Rifkin. Online Dispute Resolution: Resolving Conflicts in Cyberspace. San Francisco: Jossey-Bass, 2001.

Warning: These citations may not always be 100% accurate.