01629nam a2200397 4500 DLU080062751 ##20080624 ##040701s2005 nju 001 0 eng 2004015545 0471702242 (alk. paper) (OCoLC)ocm55877762 DLC DLC IG# UKM DLC pcc HG3752.5 .B73 2005 658.88 BR-S Bragg, Steven M. Billing and collections : best practices / Steven M. Bragg. Hoboken, N.J. : John Wiley & Sons, c2005. x, 243 p. ; 24 cm. Wiley best practices Includes index. Success or failure with best practices -- Credit policies, procedures, and systems -- Credit granting techniques -- Invoice creation -- Invoice delivery -- Cash collection and application -- Managing the collection department -- Collection systems -- Collection techniques -- Deduction management -- Outsourcing collections -- Billing and collections measurements. Collecting of accounts. Table of contents only http://www.loc.gov/catdir/toc/ecip0419/2004015545.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0616/2004015545-b.html Publisher description http://www.loc.gov/catdir/description/wiley042/2004015545.html 10/2008 13000 DLU True Đào Thị Thu Huyền G A SH Thư viện Trường Đại học Đà Lạt