Cita APA

Graham, B. B. (2004). Detail process charting: Speaking the language of process / Ben B. Graham. Hoboken, N.J.: Wiley.

Chicago Style Citation

Graham, Ben B. Detail Process Charting: Speaking the Language of Process / Ben B. Graham. Hoboken, N.J.: Wiley, 2004.

Cita MLA

Graham, Ben B. Detail Process Charting: Speaking the Language of Process / Ben B. Graham. Hoboken, N.J.: Wiley, 2004.