The dollarization discipline : how smart companies create customer value-- and profit from it - Fox, Jeffrey J., 1945-; Gregory, Richard C., 1965- (Hoboken, N.J. : Wiley, 2004)
Getting started with dollarization -- Value is a number -- Why dollarize? -- After the bubble burst -- Dollarization and selling your price -- Dollarization and selling something new -- Shortening the sales cycle -- Dollarization to protect and keep business -- Removing doubt in the seller's mind -- Dollarization to get a prospect's attention -- Dollarization and channel partners -- Dollarization and selling services -- Dollarization and marketing communications -- Pricing new products -- Dollarizing and market segmentation -- Dollarization in consumer marketing -- Dollarization and the commodity myth -- Dollarization and new product direction -- The mechanics of dollarization -- How to dollarize any benefit -- Developing dollarization data -- Making dollarization work with the customer -- Constructing the customer value file -- The dollarization doctrine : ten rules for successful dollarization.
Includes bibliographical references and index.
Keywords: Consumer satisfaction -- Evaluation; Marketing -- Management; Sales management; Value added