Seppanen, M. S., Chandra, C., & Kumar, S. (2005). Process analysis and improvement: Tools and techniques. Boston: McGraw-Hill/Irwin.
استشهاد بنمط شيكاغوSeppanen, Marvin S., Charu Chandra, و Sameer Kumar. Process Analysis and Improvement: Tools and Techniques. Boston: McGraw-Hill/Irwin, 2005.
MLA استشهادSeppanen, Marvin S., Charu Chandra, و Sameer Kumar. Process Analysis and Improvement: Tools and Techniques. Boston: McGraw-Hill/Irwin, 2005.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.