Seppanen, M. S., Chandra, C., & Kumar, S. (2005). Process analysis and improvement: Tools and techniques. Boston: McGraw-Hill/Irwin.
शिकागो स्टाइल उद्धरणSeppanen, Marvin S., Charu Chandra, और Sameer Kumar. Process Analysis and Improvement: Tools and Techniques. Boston: McGraw-Hill/Irwin, 2005.
एमएलए उद्धरणSeppanen, Marvin S., Charu Chandra, और Sameer Kumar. Process Analysis and Improvement: Tools and Techniques. Boston: McGraw-Hill/Irwin, 2005.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.