Seppanen, M. S., Chandra, C., & Kumar, S. (2005). Process analysis and improvement: Tools and techniques. Boston: McGraw-Hill/Irwin.
Chicago Stili AlıntıSeppanen, Marvin S., Charu Chandra, ve Sameer Kumar. Process Analysis and Improvement: Tools and Techniques. Boston: McGraw-Hill/Irwin, 2005.
MLA AlıntıSeppanen, Marvin S., Charu Chandra, ve Sameer Kumar. Process Analysis and Improvement: Tools and Techniques. Boston: McGraw-Hill/Irwin, 2005.
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