Citação norma APA

Alexander, J. The quality library : A guide to staff-driven improvement, better efficiency, and happier customers: Review.

Citação norma Chicago

Alexander, Jean. The Quality Library : A Guide to Staff-driven Improvement, Better Efficiency, and Happier Customers: Review.

Citação norma MLA

Alexander, Jean. The Quality Library : A Guide to Staff-driven Improvement, Better Efficiency, and Happier Customers: Review.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.