Cita APA

Griffiths, J. R., Hartley, R. J., & Johnson, F. User satisfaction as a measure of system performance.

Chicago Style Citation

Griffiths, Jillian R., Richard J. Hartley, i Frances Johnson. User Satisfaction As a Measure of System Performance.

Cita MLA

Griffiths, Jillian R., Richard J. Hartley, i Frances Johnson. User Satisfaction As a Measure of System Performance.