00772nam a2200301 4500 DLU110121741 ##20110524 DLU vie vie vn 650.015 1 KO-G Koole, Ger. Optimization of business processes : An introduction to applied stochastic modeling / Ger Koole. Amsterdam : Department of Mathematics, 2006. 218 tr. ; 30 cm. Mathematical methods and modeling Stochastic modeling 01/2011TN GT 0 KTN True Đào Thị Thu Huyền G A SH Thư viện Trường Đại học Đà Lạt