Lesikar, R. V., & Flatley, M. E. (2005). Basic business communication: Skills for empowering the internet generation (10th ed.). Boston: McGraw-Hill/Irwin.
Citação norma ChicagoLesikar, Raymond Vincent., e Marie Elizabeth Flatley. Basic Business Communication: Skills for Empowering the Internet Generation. 10th ed. Boston: McGraw-Hill/Irwin, 2005.
Citação norma MLALesikar, Raymond Vincent., e Marie Elizabeth Flatley. Basic Business Communication: Skills for Empowering the Internet Generation. 10th ed. Boston: McGraw-Hill/Irwin, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.