Kim, W., & Ok, C. Customer orientation of service employees and rapport: Influences on service-outcome variables in full-service restaurants.
Trích dẫn kiểu ChicagoKim, Wansoo., và Chihyung Ok. Customer Orientation of Service Employees and Rapport: Influences On Service-outcome Variables in Full-service Restaurants.
MLA CitationKim, Wansoo., và Chihyung Ok. Customer Orientation of Service Employees and Rapport: Influences On Service-outcome Variables in Full-service Restaurants.
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