Kim, W., & Ok, C. Customer orientation of service employees and rapport: Influences on service-outcome variables in full-service restaurants.
Citación estilo ChicagoKim, Wansoo., và Chihyung Ok. Customer Orientation of Service Employees and Rapport: Influences On Service-outcome Variables in Full-service Restaurants.
Cita MLAKim, Wansoo., và Chihyung Ok. Customer Orientation of Service Employees and Rapport: Influences On Service-outcome Variables in Full-service Restaurants.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.