rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry
  name:
    name part: Gazzoli, Gabriel.
    role:
      role term: creator
  name:
    name part: Hancer, Murat.
  name:
    name part: Park, Yumi.
  type of resource: text
  origin info:
    issuance: monographic
  language:
    language term: eng
  note: Gabriel Gazzoli, Murat Hancer, Yumi Park.
  subject:
    topic: Customer satisfaction
  subject:
    topic: Employee empowerment
  subject:
    topic: Employee job satisfaction
  subject:
    topic: HRM
  subject:
    topic: Restaurant services management
  subject:
    topic: Service quality
  related item:
    title info:
      title: Journal of Hospitality & Tourism Research
    part:
      text: Vol. 34, no. 1 (February 2010), p. 56-77
  record info:
    record content source: DLU
    record change date: ##20111223
    record identifier: DLU110130396
    language of cataloging:
      language term: eng