Noone, B. M., & Mattila, A. S. Consumer goals and the service encounter: Evaluating goal importance and the moderating effect of goal progress on satisfaction formation.
シカゴスタイル引用形Noone, Breffni M., , Anna S. Mattila. Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress On Satisfaction Formation.
MLA引用形式Noone, Breffni M., , Anna S. Mattila. Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress On Satisfaction Formation.
警告: この引用は必ずしも正確ではありません.