Noone, B. M., & Mattila, A. S. Consumer goals and the service encounter: Evaluating goal importance and the moderating effect of goal progress on satisfaction formation.
শিকাগো স্টাইলে সাইটেশনNoone, Breffni M., এবং Anna S. Mattila. Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress On Satisfaction Formation.
এমএলএ সাইটেশনNoone, Breffni M., এবং Anna S. Mattila. Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress On Satisfaction Formation.
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