Lynn, M., & Sturman, M. Tipping and service quality: A within-subjects analysis.
Trích dẫn kiểu ChicagoLynn, Michael., và Michael Sturman. Tipping and Service Quality: A Within-subjects Analysis.
MLA引文Lynn, Michael., và Michael Sturman. Tipping and Service Quality: A Within-subjects Analysis.
警告:這些引文格式不一定是100%准確.