Clemes, M. D., Gan, C., & Ren, M. Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry: An empirical analysis.
Citação norma ChicagoClemes, Michael D., Christopher Gan, và Min Ren. Synthesizing the Effects of Service Quality, Value, and Customer Satisfaction On Behavioral Intentions in the Motel Industry: An Empirical Analysis.
Citação norma MLAClemes, Michael D., Christopher Gan, và Min Ren. Synthesizing the Effects of Service Quality, Value, and Customer Satisfaction On Behavioral Intentions in the Motel Industry: An Empirical Analysis.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.