APA-referens

Chang, C. M. (. M. (2014). Achieving service excellence: Maximizing enterprise performance through innovation and technology. New York, NY.: Business Expert Press.

Chicago-stil citat

Chang, C. M. (Ching Ming). Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. New York, NY.: Business Expert Press, 2014.

MLA-referens

Chang, C. M. (Ching Ming). Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. New York, NY.: Business Expert Press, 2014.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.