Seppanen, M. S., Kumar, S., & Chandra, C. (2005). Process analysis and improvement: Tools and techniques. New York: McGraw-Hill/Irwin.
استشهاد بنمط شيكاغوSeppanen, Marvin S., Sameer Kumar, و Charu Chandra. Process Analysis and Improvement: Tools and Techniques. New York: McGraw-Hill/Irwin, 2005.
MLA استشهادSeppanen, Marvin S., Sameer Kumar, و Charu Chandra. Process Analysis and Improvement: Tools and Techniques. New York: McGraw-Hill/Irwin, 2005.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.