Seppanen, M. S., Kumar, S., & Chandra, C. (2005). Process analysis and improvement: Tools and techniques. New York: McGraw-Hill/Irwin.
Chicago Style CitationSeppanen, Marvin S., Sameer Kumar, i Charu Chandra. Process Analysis and Improvement: Tools and Techniques. New York: McGraw-Hill/Irwin, 2005.
Cita MLASeppanen, Marvin S., Sameer Kumar, i Charu Chandra. Process Analysis and Improvement: Tools and Techniques. New York: McGraw-Hill/Irwin, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.