Kasavana, M. L., & Brooks, R. M. (1995). Front office procedures (4th ed.). East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association.
Chicago Style CitationKasavana, Michael L., and Richard M. Brooks. Front Office Procedures. 4th ed. East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association, 1995.
MLA CitationKasavana, Michael L., and Richard M. Brooks. Front Office Procedures. 4th ed. East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association, 1995.
Warning: These citations may not always be 100% accurate.