Kasavana, M. L., & Brooks, R. M. (1995). Front office procedures (4th ed.). East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association.
Trích dẫn kiểu ChicagoKasavana, Michael L., và Richard M. Brooks. Front Office Procedures. 4th ed. East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association, 1995.
MLA citiranjeKasavana, Michael L., và Richard M. Brooks. Front Office Procedures. 4th ed. East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association, 1995.
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