Cita APA

Kasavana, M. L., & Brooks, R. M. (1995). Front office procedures (4th ed.). East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association.

Citación estilo Chicago

Kasavana, Michael L., y Richard M. Brooks. Front Office Procedures. 4th ed. East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association, 1995.

Cita MLA

Kasavana, Michael L., y Richard M. Brooks. Front Office Procedures. 4th ed. East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association, 1995.