01451nam a2200217Ia 4500 TDMU_16454 210410s9999 xx 000 0 und d 651.7 B435 Bovée, Courtland L Business communication essentials Courtland L. Bovée, John V. Thill Upper Saddle River, N.J. Pearson Prentice Hall 2005 xxii, 463, [98] p. Includes bibliographical references and index.; Understanding business communication in today's workplace -- Communicating in teams and mastering listening and nonverbal communication skills -- Planning business messages -- Writing business messages -- Completing business messages -- Working with letters, memos, e-mail, and instant messages -- Writing routine messages -- Writing bad-news messages -- Writing persuasive messages -- Understanding and planning business reports and proposals -- Writing and completing reports and proposals -- Preparing and giving oral business presentations -- Searching for employment and preparing employment messages -- Interviewing for employment and following up. Business communication.; Business presentations.; Business writing.; Truyền thông kinh doanh Thill, John V http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=16454 Trung tâm Học liệu Trường Đại học Thủ Dầu Một