Style de citation APA

Richey, R. (2007). English for customer care. New York: Oxford university press.

Style de citation Chicago

Richey, Rosemary. English for Customer Care. New York: Oxford university press, 2007.

Style de citation MLA

Richey, Rosemary. English for Customer Care. New York: Oxford university press, 2007.

Attention : ces citations peuvent ne pas être correctes à 100%.