APA Alıntı

Richey, R. (2007). English for customer care. New York: Oxford university press.

Chicago Stili Alıntı

Richey, Rosemary. English for Customer Care. New York: Oxford university press, 2007.

MLA Alıntı

Richey, Rosemary. English for Customer Care. New York: Oxford university press, 2007.