01071nam a2200205Ia 4500 TDMU_20480 210410s9999 xx 000 0 und d 658.4013 T100 Tạ, Thị Kiều An Quản lý chất lượng Tp. Hồ Chí Minh Thống kê 2010 441tr. Giới thiệu những vấn đề cơ bản nhất của quản lý chất lượng trong các tổ chức như: Dẫn nhập; Tổng quan về chất lượng; Quản lý chất lượng; Quản lý chất lượng dịch vụ; Quản lý chất lượng toàn diện - TQM; Đánh giá chất lượng; Các kỹ thuật và công cụ quản lý chất lượng...; KT051 Quản lý chất lượng Ngô, Thị Ánh http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=20480 Trung tâm Học liệu Trường Đại học Thủ Dầu Một