01465nam a2200217Ia 4500 TDMU_25029 210410s9999 xx 000 0 und d 303.482 C435 Cotton, Gayle Say anything to anyone, anywhere 5 keys to successful cross cultural communication Gayle Cotton Hoboken Wiley 2013 xvi, 240 p. Includes index; Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Intercultural communication; Cultural relations; Giao thoa văn hóa; Quan hệ văn hóa; Giao tiếp đa văn hóa http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=25029 Trung tâm Học liệu Trường Đại học Thủ Dầu Một