01071nam a2200205Ia 4500 TDMU_27596 210410s9999 xx 000 0 und d 335.43 NG450 Ngô, Phúc Hạnh Giáo trình quản lý chất lượng Ngô Phúc Hạnh H. Khoa học và Kỹ thuật 2011 319tr Trình bày các nội dung về chất lượng sản phẩm và dịch vụ, khách hàng và thị trường sản phẩm, chi phí chất lượng và năng suất, quản lý chất lượng trong các tổ chức và hệ thống quản lý chất lượng, các phương pháp, kỹ thuật quản lý chất lượng... Chất lượng sản phẩm Quản lí; Quản lí chất lượng http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=27596 Trung tâm Học liệu Trường Đại học Thủ Dầu Một