Citação norma APA

Slack, N. (2009). Operations and process management: Principles and practice for strategic impact. Harlow, England: Prentice Hall/Financial Times.

Citação norma Chicago

Slack, Nigel. Operations and Process Management: Principles and Practice for Strategic Impact. Harlow, England: Prentice Hall/Financial Times, 2009.

Citação norma MLA

Slack, Nigel. Operations and Process Management: Principles and Practice for Strategic Impact. Harlow, England: Prentice Hall/Financial Times, 2009.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.