01892nam a2200229Ia 4500 TDMU_31872 210410s9999 xx 000 0 und d 361.320973 I-315 Ivey, Allen E Intentional interviewing and counseling facilitating client development in a multicultural society Allen E. Ivey, Mary Bradford Ivey Australia Thomson Brooks/Cole 2007 xxii, 515 p. Includes bibliographical references and indexes; Before you start: building competency in interviewing and counseling -- Toward intentional interviewing and counseling -- Ethics, multicultural competence, and wellness -- Attending behavior: basic to communication -- Questions: opening communication -- Observation skills -- Encouraging, paraphrasing, and summarizing: the skills of active listening -- Observing and reflecting feelings: a foundation of client experience -- Integrating listening skills: how to conduct a well-formed interview -- The skills of confrontation: supporting while challenging -- Focusing the interview: exploring the story from multiple perspectives -- Eliciting and reflecting meaning: helping clients explore values and beliefs -- Influencing skills: six strategies for change -- Skill integration putting it all together -- Integrating microskills with theory: sequencing skills and interview stages -- Determining personal style and future theoretical/practical integration -- Appendix: Glossary of terms for brain areas discussed in research portions of this book Counseling psychology; Interviewing; Tâm lý học tham vấn; Phỏng vấn Ivey, Mary Bradford http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=31872 Trung tâm Học liệu Trường Đại học Thủ Dầu Một