Niven, P. R. (2003). Balanced scorecard step-by-step for government and nonprofit agencies. Hoboken, N.J: Wiley.
Trích dẫn kiểu ChicagoNiven, Paul R. Balanced Scorecard Step-by-step for Government and Nonprofit Agencies. Hoboken, N.J: Wiley, 2003.
MLA citiranjeNiven, Paul R. Balanced Scorecard Step-by-step for Government and Nonprofit Agencies. Hoboken, N.J: Wiley, 2003.
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