Cita APA

Niven, P. R. (2002). Balanced scorecard step by step: Maximizing performance and maintaining results. New York: Wiley.

Chicago Style Citation

Niven, Paul R. Balanced Scorecard Step By Step: Maximizing Performance and Maintaining Results. New York: Wiley, 2002.

Cita MLA

Niven, Paul R. Balanced Scorecard Step By Step: Maximizing Performance and Maintaining Results. New York: Wiley, 2002.