Trích dẫn APA

Kmetz, J. L. (2012). Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance. Business Expert Press.

Trích dẫn kiểu Chicago

Kmetz, John L. Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance. Business Expert Press, 2012.

Trích dẫn MLA

Kmetz, John L. Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance. Business Expert Press, 2012.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.