Kmetz, J. L. (2012). Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance. Business Expert Press.
استشهاد بنمط شيكاغوKmetz, John L. Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance. Business Expert Press, 2012.
MLA استشهادKmetz, John L. Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance. Business Expert Press, 2012.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.