Motwani, J., & Fleming, R. (2012). Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press.
शिकागो स्टाइल उद्धरणMotwani, Jaideep, और Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press, 2012.
एमएलए उद्धरणMotwani, Jaideep, और Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press, 2012.
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