Motwani, J., & Fleming, R. (2012). Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press.
Chicago Style CitationMotwani, Jaideep, and Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press, 2012.
MLA CitationMotwani, Jaideep, and Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press, 2012.
Warning: These citations may not always be 100% accurate.