Motwani, J., & Fleming, R. (2012). Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press.
Chicago-стиль цитированияMotwani, Jaideep, và Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press, 2012.
MLA-цитированиеMotwani, Jaideep, và Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. Business Expert Press, 2012.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.