Chang, C. M. (2014). Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press.
Trích dẫn kiểu ChicagoChang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.
MLA引文Chang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.
警告:这些引文格式不一定是100%准确.