Trích dẫn APA

Chang, C. M. (2014). Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press.

Trích dẫn kiểu Chicago

Chang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.

Trích dẫn MLA

Chang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.