APA način citiranja

Chang, C. M. (2014). Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press.

Čikaški stil citiranja

Chang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.

MLA način citiranja

Chang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.

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