Chang, C. M. (2014). Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press.
Style de citation ChicagoChang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.
Style de citation MLAChang, C. M. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. Business Expert Press, 2014.
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